How does MachLink Cable Modem Internet access work?
Can I subscribe to MachLink Cable Modem Internet if I don’t have MPW Digital TV?
How do I subscribe to MachLink?
How does MachLink Cable Modem Internet access work?
MachLink Cable Modem Internet access is provided over the same, state-of-the-art, hybrid fiber coaxial (HFC) system that delivers MPW Digital TV throughout the City of Muscatine. (MPW Digital TV and MachLink are both products of Muscatine Power & Water.) We have installed special cable modem equipment at our cable TV facility that sends and receives Internet data along with MPW Digital TV signals. The Internet signal does not affect the television channels. You can watch MPW Digital TV and use high speed MachLink Internet service at the same time.
Can I subscribe to MachLink Cable Modem Internet if I don't have MPW Digital TV?
Yes, as long as you are within the MPW Digital TV service area. You don't have to subscribe to MPW Digital TV to sign up for MachLink Cable Modem Internet access.
How do I subscribe to MachLink?
You can fill out the online forms, call (563) 263-2631, or stop by Muscatine Power & Water's Administration/Operations Center at 3205 Cedar Street in Muscatine, Iowa. Our customer service representatives can give you a MachLink demonstration, make sure your computer meets the system requirements, answer any questions you have, sign you up for service, and schedule a convenient installation appointment (as needed).
Network Management Practices
HelpDesk Hours: 6:00 a.m. to Midnight, seven days a week*
(563) 263-2631
Contact HelpDesk
*HelpDesk support is on call for emergencies between Midnight and 6:00 a.m.
