In this Issue: Give your home the gift of speed with our limited-time offer to upgrade to the next-level of internet (up to 1 gig) at no extra cost for three months. Catch up on MPW’s plans for powering Muscatine’s future with our 2025 Customer Forum recap. Celebrate local beauty with the 2026 Muscatine Community…
At Muscatine Power and Water’s (MPW) October meeting, the Utility’s 2026 Operating Budgets and 10-Year Financial Projections (2026-2035) was presented to the Board of Trustees. The budget and projections highlight the Utility’s continued investments in essential infrastructure for enhanced safety, customer service, reliability and sustainability. The 2026 budget focuses on investments in infrastructure and technology….
On Tuesday evening, the Muscatine Power and Water (MPW) Board of Trustees reviewed results from the June 2025 customer satisfaction survey and discussed ongoing research into offering mobile plan services. The survey, conducted by Beyond Feedback, followed the 2023 survey to measure residential customer satisfaction across MPW’s water, electric and communication services. Sent electronically to…
In this Issue: MPW employees demonstrate Neighbors Serving Neighbors by volunteering during United Way’s Day of Caring; learn how to support local families through Project Share with easy Round Up donations in SmartHub; get quick Halloween safety tips to keep trick-or-treaters safe; explore MPW Internet options designed for speed, reliability, and local support; prep your…
The Board of Water, Electric and Communications Trustees had a full agenda Tuesday evening, reviewing strategic updates and approving several initiatives to support Muscatine’s long-term energy and telecom goals. Trustees received a summary of findings from the latest power supply study conducted by Leidos Engineering. Commissioned by Muscatine Power and Water’s (MPW) legal counsel, the…
In this Issue: MPW is gearing up to celebrate Public Power Week and Customer Service Appreciation Week, honoring the local professionals who keep Muscatine connected with reliable, responsive service. You’re invited to join us in the lobby October 6–10 for refreshments, giveaways, and a chance to learn more at our Customer Forum. We’re also spotlighting…
In this Issue: MPW honored the legacy of former General Manager, Sal Lobianco, with a memorial bench celebrating his lasting impact. As the school year approaches, we’re helping families stay connected with reliable internet and special offers. If you’re a WiFi@Home customer using the Asus RT-3100 router, it’s time for an upgrade to keep your…
At its July meeting, the Board of Water, Electric and Communications Trustees received asecond-quarter update on Muscatine Power and Water’s (MPW) 2024-2026 Strategic Plan.Leadership also reminded customers that extreme heat and humidity can strain the power grid due to increased energy demand. One key Strategic Plan highlight was the successful completion of one broadband expansion…
In this Issue: We’re celebrating a fantastic turnout at our 2025 Customer Appreciation Day, where over 600 community members joined us for fun, prizes, and heartfelt thanks. Summer kicked off with a splash at “Popsicles with a Cop,” a refreshing community event co-hosted with the Muscatine Police Department. We’re also sharing smart ways to stay…
As summer temperatures rise, Muscatine Power and Water (MPW) leadership reminded the Board of Water, Electric and Communications Trustees that extreme heat can significantly strain the power grid due to increased energy demand. Over the past several days, high temperatures underscored the value of local energy generation and additional capacity. Several advisories, warnings, and Maximum…
In this Issue: Discover how MPW is making it easier than ever to claim your energy-efficiency rebates with a new streamlined online process. Thinking about switching to an electric mower? Learn how you can save money—and your ears—with MPW’s rebate on battery-powered lawn equipment. Explore how you can support clean energy through Choose Green Muscatine,…
At the May Board of Water, Electric and Communications Trustees meeting, the Trustees learned of the new Midcontinent Independent System Operator (MISO) electricity capacity auction process, and the impact on the energy market, impacting operations at Muscatine Power and Water (MPW) and the millions of customers in the MISO territory. One key takeaway from the…