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You shared, we listened!

SmartHub - Pay Your Bill and So Much More

We heard customer feedback, and we listened.  MPW will be launching a new customer portal and app for all customers in December 2022.  Check back here for important monthly updates.

Desktop Screen and phone
calendar emoji Coming December 2022

Important Things to Know

MPW's new customer portal and app, SmartHub, will be launching this December.  Here are some of the updates we think you'll be excited about:

  • Real-time balance updates
  • More user-friendly way to access and manage your account and pay your bill, online and via an app
  • Fresh, new, easier-to-read bill design
  • Report outages quickly
  • Easily view your billing history and usage

IMPORTANT! - We need you to verify or update your contact information to ensure you receive important notifications regarding the change to the system.
ALL customers will be converted to the new system and we don't want you to miss out on being able to pay your bill and all the great features this new system comes with!

Please call customer service at 563-263-2631 to verify or update your contact information or fill out our online form.