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Meter Reading Instructions

Please choose the image that looks most like your meter and follow the corresponding directions listed.

How to Read an Electric Meter with Dials

If your meter has 4 or 5 dials as shown here, record the number the dial is pointing towards. When the pointer on a dial is between two numbers, read the smaller number. If a dial is too close to tell if it has reached the higher number, look at the next dial to the right. If the pointer on that dial has passed zero, then you should record the higher number; otherwise, record the lower number.
a utility meter with dials
an example of dials pointing to numbers

How to Read an Electric Meter with Mechanical Digits

If you have an electric meter with 4 or 5 scrolling numbers (not dials) and it looks similar to this one, simply read the numbers as normal and record your numbers on our meter reading form.

a utility meter with scrolling dial digits

How to Read an Electric Meter with Digital Digits

Displays on digital meters may flash back and forth between 88888 and the meter reading. If you have a digital electric meter as pictured, simply read the numbers as normal and record your numbers on our meter reading form.
a digital utility meter

How to Read a Water Meter

NOTE: If your water meter consists of only 5 or 6 numbers enter a 0 for the first and/or second digit starting from

In addition to the number on the scrolling digits, you will also need your meter number. 

Your water meter reading will consist of 5 to 7 numbers. Simply read the numbers as normal and record your numbers on our meter reading form under the Water Meters Reading section.

a water utility meter with the meter ID and reading highlighted