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About Us

Founded over a century ago, MPW serves the Muscatine and Fruitland area with internet, TV, phone, water, and electric services.

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Established by vote of local citizens

Founded over a century ago as the local municipal water utility, today Muscatine Power and Water provides water, electric and communications services to Muscatine and surrounding areas.  Each utility was established by a vote of local citizens; Water in 1900, Electric in 1922, and Communications in 1997.  Today, MPW is the full service utility provider to hundreds of local businesses and thousands of residents.

 

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Perfectly located in the beautiful Mississippi River town of Muscatine

Located on the beautiful Mississippi River, Muscatine is situated 30 minutes from the Quad Cities and 45 minutes from Iowa City, giving our residents and workforce the small town charm with the convenience of being close to larger urban areas.

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Supporting growth in Muscatine

To support the growth and prosperity of the Muscatine area, the Utility must be technically competent and financially capable to take advantage of new technologies in the production and distribution of utility services. Anticipating consumer’s needs, market trends and changing technology keeps MPW focused on preparing for the future – giving our industrial and commercial customers a competitive edge in today’s market and helping area residents pay less for their utility services than surrounding communities and state and national averages.

Enhancing the City at no charge

In addition to the cost-benefit citizens receive due to MPW’s lower rates, the Utility directly provides services to the City of Muscatine that would otherwise be paid by taxes. Some of those include electricity and water to City buildings, parks, and recreation areas at no charge; operation, maintenance, and installation of streetlights and signals; fire protection; and customer rebates and services.

Our Mission and Core Values

As a municipally chartered and owned utility, our primary mission is to provide cost-effective electric, water, and communications services to our customers. But the Utility’s mission is more than just providing these services.

Our Mission Statement

We will competitively meet the needs and expectations of our customers with an environmentally responsible and unique mix of services - for the direct benefit of our community.

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Customer Service

We are a customer-driven organization that will deliver excellent, locally provided customer service.

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Employees

We are accountable for performing our jobs to the best of our ability, continuously learning, and developing competencies to ensure the Utility’s ongoing success.

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Environmental Stewardship

We will proactively comply with environmental regulations and engage in responsible environmental stewardship, recognizing that its operations impact our environment.

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Financial Stability

We will operate efficiently to provide competitively priced utility services to the community, while maintaining a commitment to financial stability.

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Reliability

We will deliver highly reliable utility services by employing best practices in the design, operation, and maintenance of its infrastructure.

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Safety

We are committed to a Culture of Safety, where safety is everyone’s responsibility, with a belief that all accidents are preventable.

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Need help?

Help Center

Our Help Center has many of the answers you may be looking for on the topics of Internet, TV, Phone, Energy, and Water – check it out now.

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Up to date news

Community News

Get relevant community news, important publications, board meeting info and more.

 

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Integrated into our community

Community Involvement

We serve our community through local support, volunteering, and stewardship.