Outages
Check our maps for electric or fiber outages.
CAUTION: STAY AWAY FROM DOWNED POWER LINES!
If you see a downed line or pole, sparking lines, or fire on a pole, STAY CLEAR—DON’T GO NEAR, and safely report it to us at 563-263-2631.
These reports help us prioritize restoration work and respond to public safety events quicker.
If this is an electric or water emergency, please call 563-263-2631 and press “0”.
Electric and Communications Outage Map
Power or internet out? Check here.
If your power is out, check the map below to see if a power outage has already been reported in your area. Enter your address in the looking glass icon to see if an outage has been reported in your area.
- USING THE MAP: Enter your address in the looking glass icon to see if an outage has been reported in your area.
- IF AN OUTAGE IS SHOWN IN YOUR AREA: No need to call us—we’re aware of the outage. Restoration planning and dispatch of crews is underway.
- IF AN OUTAGE IS NOT SHOWN IN YOUR AREA: Please check to see if your neighbors have power. If your neighbors have power, check and reset your fuses and circuit breakers.
- If the above step doesn’t work and you live in an apartment or rental property, call your landlord first.
- For other types of residences, the fastest and easiest way to report an outage is through SmartHub. Outage reports submitted through SmartHub flow directly into our Outage Management System, helping our crews respond more quickly—without the need for manual entry.
- Not using SmartHub? Use this online form instead.
- Or please call us at 563-263-2631.
