Contact Us

We’re here for you. 365 days a year, 7 days a week, 24 hours a day.

Contact Information

Available via phone, in-person, or through our website

Email or Phone

[email protected]

(563) 263-2631

Utility Emergencies: opt 0

Pay by Phone: opt 1

Technical Support HelpDesk: opt 2

Customer Service: opt 3

Business Hours

Customer Service

Mon – Fri 8am – 5pm

Technical Support HelpDesk

Everyday 6am – 12am

Customer Service

Utility Emergencies: 24/7/365

Location

3205 Cedar St
Muscatine, IA 52761

Get in touch

Submit a form and one of our representatives will get back to you as soon as possible

General Inquiry

Have a question or message for us? Fill out this form and let us know.

Submit a general inquiry

Start, Stop, or Move Service

Start, stop, or move your services — all in one place. For residential use only.

request service

Community Resource Request

Submit a request for community resources including a Bridge Lights Request.

Request a community resource

Choose Green Sign Up

Want to help the environment? Just tell us how much.

Sign up for choose green

Promotion Sign Up

Sign up for one of MPW’s promotional offers

Select a promotion

Fugitive Dust Report

File a complaint and one of our representatives will be in touch.

File a complaint

Advertise with Us

We’re excited to partner with you and your business!

Learn about advertising

Start Business Service

Need service for your Business? For Business use only.

Start Service