Communication Service Rules

Communications Utility Plant

The Communications Utility includes a fiber optic Passive Optical Network (PON) network, a fixed wireless network, and a broadband communications system that provides fully interactive Communications Services. Specific to Internet services, MPW offers service via a fixed wireless network
and a Fiber to the Home (FTTH) network.

For those customers receiving service through commercial accounts, bulk-rate agreements with multiple-dwelling owners, or similar arrangements, some of the policies, procedures, and services may not apply. Please refer to the terms and conditions of your service agreement for more specific information. Where such documents are inconsistent with the policies, procedures, and information relating to services set
forth within these Service Rules, the terms and conditions of the more specific provision shall apply.

Internet Services

Internet services currently include Residential, Business Class, Enterprise, and Bulk packages. Service tiers include bandwidth offerings, point to point connections, and optional Wi-Fi@Home router service. The current service tiers are published on this website and are available at the MPW Business Office.

Television Services (TV)

TV entertainment services currently include Residential, Hospitality, Commercial, and Bulk packages. Service tiers include different channel groupings. The current channel line-up and service tiers are published on this website and are available at the MPW Business Office.

Phone Services

Phone services currently include Residential, Business Class, Enterprise, and Bulk packages. Service tiers include local, long distance, and international calling plans with various phone features. The current service tiers are published on this website and are available at the MPW Business Office.