May 1, 2025 | Customer Newsletters, News & Publications
In this Issue: Join us for Customer Appreciation Day 2025 on Saturday, June 7th, featuring engaging displays, games, hands-on demos, meet and greets with athletes, and photo-ops with fairytale princesses. Discover exciting updates to your internet and TV services,...
Apr 1, 2025 | Customer Newsletters, News & Publications
In this Issue: Learn about MPW’s WiFi@Home service upgrades, highlights from the annual Power Breakfast, and the importance of spring hydrant flushing. Meet our HelpDesk heroes, prepare for severe weather with MPW’s Storm Team, celebrate National Drinking...
Mar 10, 2025 | Customer Newsletters, News & Publications
The 2024 MPW Annual Report highlights important progress on our new EcoGen 10 combined heat and power generating unit. Learn more about that project, as well ask other key priorities, initiatives, and performance indicators from 2024. Download the Annual Report...
Feb 24, 2025 | Customer Newsletters, News & Publications
In this Issue: we highlight “Fix a Leak Week” to help you save water and money, our 2024 Annual Report will be available online with limited print copies by mid March. Stay informed about spring hydrant flushing, watch more live sports on MPW TV, and the...
Jan 30, 2025 | Customer Newsletters, News & Publications
In this Issue: In this issue of our 2024 Year in Review customer newsletter, we delve into the insights gathered from our comprehensive customer survey and focus groups, highlighting how your feedback has shaped our services. We recount the swift and effective...
Nov 26, 2024 | Customer Newsletters, News & Publications
In this Issue: Boost your bandwidth for three months with the “Next Level for Nothing” Black Friday promo, just in time for those holiday gifts. Don’t miss out on all of the amazing community events happening this season, visit Weed Park to experience iLLUMINATE by...
Oct 25, 2024 | Customer Newsletters, News & Publications
In this Issue: Get up to speed this month as MPW keeps power steady with major upgrades to Unit 9, bringing even greater efficiency and reliability to our community. Holiday tech coming your way? Check out MPW’s Black Friday deals for savings on Internet, TV, and...
Oct 1, 2024 | Customer Newsletters, News & Publications
In this Issue: We share key takeaways from our recent customer focus groups and introduce ways you can help neighbors stay warm this winter through Project Share and SmartHub’s Round Up feature. Stay alert for new email scams targeting Muscatine residents, and get our...
Sep 1, 2024 | Customer Newsletters, News & Publications
In this Issue: We’re gearing up to celebrate Public Power & Customer Service Week, October 7-11! Fall hydrant flushing starts September 23 – learn tips to avoid discolored water. Plus, new Internet customers can take advantage of our hottest deal,...