Jan 30, 2025 | Customer Newsletters, News & Publications
In this Issue: In this issue of our 2024 Year in Review customer newsletter, we delve into the insights gathered from our comprehensive customer survey and focus groups, highlighting how your feedback has shaped our services. We recount the swift and effective...
Nov 26, 2024 | Customer Newsletters, News & Publications
In this Issue: Boost your bandwidth for three months with the “Next Level for Nothing” Black Friday promo, just in time for those holiday gifts. Don’t miss out on all of the amazing community events happening this season, visit Weed Park to experience iLLUMINATE by...
Oct 25, 2024 | Customer Newsletters, News & Publications
In this Issue: Get up to speed this month as MPW keeps power steady with major upgrades to Unit 9, bringing even greater efficiency and reliability to our community. Holiday tech coming your way? Check out MPW’s Black Friday deals for savings on Internet, TV, and...
Oct 1, 2024 | Customer Newsletters, News & Publications
In this Issue: We share key takeaways from our recent customer focus groups and introduce ways you can help neighbors stay warm this winter through Project Share and SmartHub’s Round Up feature. Stay alert for new email scams targeting Muscatine residents, and get our...
Sep 1, 2024 | Customer Newsletters, News & Publications
In this Issue: We’re gearing up to celebrate Public Power & Customer Service Week, October 7-11! Fall hydrant flushing starts September 23 – learn tips to avoid discolored water. Plus, new Internet customers can take advantage of our hottest deal,...
Aug 1, 2024 | Customer Newsletters, News & Publications
In this Issue: MPW’s Board of Trustees unanimously approved the installation of a combined heat and power (CHP) unit. The MPW team spent the summer engaging students through Muskie SPARK! Plus, learn why 5G isn’t the same as 5 Gig, and explore online...
Jul 1, 2024 | Customer Newsletters, News & Publications
In this Issue: MPW received the prestigious E.F. Scattergood System Achievement Award from the APPA for sustained excellence in public power and customer service. Check out our summer entertainment options, plus valuable energy-saving tips and more! Read this...
Jun 1, 2024 | Customer Newsletters, News & Publications
In this Issue: Learn how we save our neighbors money with affordable rates. We’re hosting in-person focus groups to explore customer survey results, which highlighted affordability and reliability as your top priorities. MPW’s Powering the Future strategy focuses on...
May 1, 2024 | Customer Newsletters, News & Publications
In this Issue: MPW’s WiFi@Home managed router service is now just $5 a month for ultra-reliable, secure connections! Many MPW employees started as temps, and we’re always seeking dedicated individuals for our teams. Don’t miss the latest winners from the...