Jan 30, 2025 | Customer Newsletters, News & Publications
In this Issue: In this issue of our 2024 Year in Review customer newsletter, we delve into the insights gathered from our comprehensive customer survey and focus groups, highlighting how your feedback has shaped our services. We recount the swift and effective...
Jan 13, 2025 | News & Publications, Press Releases
Muscatine Power and Water (MPW) has received two commendations from the American Public Power Association (APPA), for its efforts to help restore power as a result of damage caused by Hurricane Milton last October. “MPW is committed to supporting other public...
Nov 26, 2024 | Customer Newsletters, News & Publications
In this Issue: Boost your bandwidth for three months with the “Next Level for Nothing” Black Friday promo, just in time for those holiday gifts. Don’t miss out on all of the amazing community events happening this season, visit Weed Park to experience iLLUMINATE by...
Oct 25, 2024 | Customer Newsletters, News & Publications
In this Issue: Get up to speed this month as MPW keeps power steady with major upgrades to Unit 9, bringing even greater efficiency and reliability to our community. Holiday tech coming your way? Check out MPW’s Black Friday deals for savings on Internet, TV, and...
Oct 1, 2024 | Customer Newsletters, News & Publications
In this Issue: We share key takeaways from our recent customer focus groups and introduce ways you can help neighbors stay warm this winter through Project Share and SmartHub’s Round Up feature. Stay alert for new email scams targeting Muscatine residents, and get our...
Sep 1, 2024 | Customer Newsletters, News & Publications
In this Issue: We’re gearing up to celebrate Public Power & Customer Service Week, October 7-11! Fall hydrant flushing starts September 23 – learn tips to avoid discolored water. Plus, new Internet customers can take advantage of our hottest deal,...
Aug 27, 2024 | News & Publications, Press Releases
Muscatine Power and Water (MPW) is proud to announce it has been honored with the American Public Power Association’s (APPA) Century Award. This milestone award recognizes public power utilities that have provided reliable electricity services to their communities for...
Aug 1, 2024 | Customer Newsletters, News & Publications
In this Issue: MPW’s Board of Trustees unanimously approved the installation of a combined heat and power (CHP) unit. The MPW team spent the summer engaging students through Muskie SPARK! Plus, learn why 5G isn’t the same as 5 Gig, and explore online...
Jul 1, 2024 | Customer Newsletters, News & Publications
In this Issue: MPW received the prestigious E.F. Scattergood System Achievement Award from the APPA for sustained excellence in public power and customer service. Check out our summer entertainment options, plus valuable energy-saving tips and more! Read this...
