CommandIQ®

CommandIQ® puts the tools you need right in the palm of your hand. Whether you’re working from home, streaming your favorite shows, helping kids with online homework, or simply trying to keep dozens of connected devices running smoothly, CommandIQ® helps you stay in control of your network anytime, anywhere.

As our homes become increasingly connected, managing your network shouldn’t require a call to tech support. CommandIQ® gives you real-time access to your Wi-Fi network, helping you troubleshoot issues, monitor devices, and make changes whenever it’s convenient for you. Think of it as a remote control for your home’s internet experience.

CommandIQ® is available to customers with a compatible MPW GigaSpire® router.

With the CommandIQ® app, you can:
• View all devices connected to your home network
• Change your Wi-Fi name and password
• Run speed tests and monitor network performance
• Create guest Wi-Fi networks for visitors
• Receive insights about your home internet usage
• Manage connected devices with ease

CommandIQ® also unlocks advanced features (based on your level of service) that help make your internet experience safer and more personalized.

ProtectIQ® – Security for your home internet. It helps identify viruses, threats, and bad websites before they get to your devices.

ExperienceIQ® – Create online rules that work for your family. Control screen time, block bad content, and help keep your kids safe online.

MyPrioritiesIQ® – Make sure important activities like work, school, gaming and streaming get faster, smoother internet when you need it most.

HomeOfficeIQ® – Stay online during unexpected internet interruptions by automatically switching to a backup device or hotspot.

Customers can download the CommandIQ® app from the Apple App Store or Google Play Store and begin managing their network in minutes.

If you need assistance, our HelpDesk is available daily from 6am to midnight at 563-263-2631, Option 2.

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