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Pay Your MPW Bill

Pay your MPW bill from online bill pay, mobile payment options, pay by phone, mail and more. Get details of payments options that fit your needs.

Options to Pay Your Bill Conveniently

Muscatine Power and Water offers a variety of convenient options to pay your bill, or to put services
on hold if you need to temporarily suspend your services.

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Pay online

Pay from your computer or mobile browser

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Pay by text

If you love paying your bills through a simple text, check out this option!

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Pay by phone

Check your balance and pay by phone anytime

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Pay by mail

Yes, you can still mail-in payments

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Payment dropoff

Drive up, drop-off

Pay online

We partner with Invoice Cloud to provide an online portal for a fast, convenient way to pay your MPW bill securely, anytime. Pay online from your computer or mobile browser.

Debit card, credit card, or bank account are all accepted. Other features include being able to view your past bills, schedule auto-payments, and sign-up for paperless billing.

Pay by text

If you love paying your bills through a simple text, check out this option!  After setting up your payment information in the online portal, you'll have the option to set up text alerts when your bill is due AND the option to pay via text.

Pay by phone

Check your balance and pay by phone anytime by calling 563-263-2631, option 2 or 3 for a live person, option 1 for auto-prompts, or 1-855-985-1140.  Simply enter your account information and follow the prompts.

Pay by mail

We still accept mail-in payments.  Fill out and detach the bottom portion of your bill and send it to us along with your payment to:
Muscatine Power and Water
3205 Cedar St
Muscatine, IA 52761

Payment dropoff

For your convenience, payments can be dropped off at our lobby, or the drive-up window or drop-box located at 3205 Cedar St.

EZ Hold

It’s so simple, it’s first name is easy!

MPW’s EZ Hold service is the quick and simple way to temporarily* suspend your cable and/or Internet service. Just call us — there’s no appointment, no disconnection and no reconnection fee. For only $5 per month, you can leave everything in place and put your account on hold. When you’re ready, just give us a call and we'll turn everything back on! Save money, time and have one less thing to worry about.  It's that easy!

*EZ Hold requires a minimum of 30 consecutive days service suspension up to a maximum of 6 months/calendar year.