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Desktop Support

Get computer support through remote access.

man in front of computer
Helpdesk Support

For support with internet, TV, or phone services, please contact our HelpDesk.

Available Monday-Sunday
Phone: 563-263-2631

Desktop support is a feature from the MPW HelpDesk that allows a technician to remotely and securely view a customer’s computer screen to aid in troubleshooting MPW communication services such as email set-up. To use this feature, please contact the HelpDesk at 563-263-2631, option 2 for troubleshooting and to obtain the necessary 6-digit code. The HelpDesk is available 365 days/year from 6am to midnight.

Enter your 6-digit code

Unable to enter code? Click HERE.